Extended warranty

Full lifecycle management

RUGGEDIZERS OFFERS THE FOLLOWING SERVICES.

  • Repair Services
  • Technical Support
  • Full Service Contracts
  • Advantages from a service contract
  • Ex 24/7 full services, repair, replacement services, refurbishment

 

WARRANTY

Every device we sell has a minimum warranty of 12 months(*).

Standard warranty can be upgraded up to 5 years, depending on the manufacturer and the device.

In the table underneath, you can find some key points about the warranty of our key partners. This table is not binding and can be discussed and viewed at any time, in a case by case basis.

 

WARRANTY TABLE

Adlink
Avalue
Handheld
iRuggy
Ruggon
Standard
Standard
Standard
MaxCare Standard
MaxCare All-inclusive
Standard
Standard
Duration
1-2 years
3-5 years
3-5 years
Online FAQ
yes
yes
yes
yes
yes
no
no
Turnaround time (Excl. Transit - Business days)
5 days
5 days
Manufacturer defects
yes
yes
yes
yes
yes
yes
yes
Normal wear and tear
no
no
no
yes
yes
no
no
All materials, parts and labor
no
no
no
no
yes
no
no
Technical Support
yes
yes
yes
yes
yes
yes
yes
Accidental damage coverage
no
no
no
no
yes
no
no
Pick up
no
no
no
no
no
no
no
One-way shipment (return)
yes
yes
yes
yes
yes
yes
yes

* For specific information about parts under warranty, please contact us by our contact form.